Terms of service
The terms that apply when you open an MHM Hosting account or place an order.
An order is an offer to buy the plan and options you configured. If the plan has no published price, the order is a quote request and does not start provisioning or create a charge.
When a price is configured, payment is collected by Stripe. The service is provisioned after the webhook confirms payment and becomes active only after the hosting provider confirms it.
You are responsible for the content you place on a service and for the DNS records you publish. Acceptable use is a separate policy.
Either party can end a service through the cancellation path. Cancellation is a request until it is confirmed. Fees already collected are refunded only when a refund is recorded by a billing administrator or by Stripe.